FAQs

Frequently

Asked

Questions

Shipping

  • We offer a $5 flat-rate shipping fee for all orders within the United States. Orders over $50 automatically qualify for free U.S. shipping, with the exception of Alaska, Hawaii, and U.S. Territories. This ensures you either pay a consistent shipping fee or nothing at all, while allowing us to select the most efficient shipping method for your order.

    Shipping options may include:

    • Flat Rate Shipping: Fixed-rate shipping using USPS Flat Rate boxes.

    • Priority Mail: Faster delivery based on weight and distance.

    • Ground Advantage: Economical shipping for smaller, lighter packages.

    • SpeeDee Delivery: Available for select regions, providing fast and reliable shipping.

    • UPS: For larger or heavier packages requiring specialized delivery options.

    Orders are prepared for shipment within 1–2 business days (Monday to Friday). Please note that delivery dates cannot be guaranteed, as our processing time is separate from carrier transit times. The estimated shipping time at checkout reflects only the carrier’s transit time.

    If there are any delays in processing your order, we will notify you promptly.

    • Our facility operates Monday to Friday.

    • Expedited shipping is available upon special request and may incur an additional charge. Please contact us for details.

    • All orders ship within the United States for a $5 flat-rate shipping fee.

    • Orders over $50 automatically qualify for free U.S. shipping, with the exception of Alaska, Hawaii, and U.S. Territories.

    • Once a package leaves our facility, we cannot adjust delivery times or carrier schedules.

Local Pickup

  • For local customers, we offer free local pickup at For You Boutique. Simply select "Store Pickup" as your shipping method during checkout.

    Deliveries are made every Tuesday and Friday.

    Please allow 24 hours for processing after your order is placed. We will notify you when your items are ready for pickup.

  • For You Boutique

    120 N Main Street Aberdeen, SD 57401

    Phone: 605-228-8231

    Pickup Hours:

    • Tues - Fri: 10 am – 6 pm

    • Sat: 10 am – 3 pm

Orders

  • Once your order is placed, we are unable to modify the shipping address. If our shipping software detects any issues with your address, we will contact you to verify the details.

    However, please note that Feathered Whimzy cannot be held responsible for delivering packages to incorrectly entered addresses.

    *Important: We kindly ask you to double-check and confirm all shipping information before submitting your order.

  • No, once your order is placed, the payment details are final and cannot be changed.

  • Once an order has been placed, we are unable to make any edits. If you wish to add items, you’re welcome to place a new order. Please note that we can only cancel orders that have not yet shipped. If you need to cancel an order, please email us to request cancellation.

  • Once your order is complete, you will receive a confirmation email or text (if you provided your email address and/or phone number at checkout) containing a link to track your package.

  • If your package is not moving or appears to be stuck in transit, please contact the specific postal service for more information once it has shipped.

    Unfortunately, we are unable to modify any details regarding your order once it leaves our facility.

    If you believe your package is lost, feel free to reach out to us at featheredwhimzy@gmail.com , and we’ll do our best to assist you.

  • If you have any concerns or if there has been a mistake with your order, please contact us via email at featheredwhimzy@gmail.com, and we will promptly address it. Thank you for your patience!

  • If you haven't received a confirmation email or text for your order, please check your spam or junk mail folder, as our email address (featheredwhimzy@gmail.com) may occasionally be filtered there. If you still cannot find your confirmation, don’t hesitate to contact us, and we’ll be happy to resend it.

    *Important: To ensure you receive all important updates, please double-check that your email address and phone number are entered correctly before completing your checkout.

Return Policy

  • Due to the personal-care nature of our products, all sales are final. We do not accept returns or exchanges for change of mind, ordering the wrong item, fragrance preference, or simply deciding you no longer want a product.

    Please review your selections carefully before placing your order.

    We appreciate your understanding and support!

  • Fragrance preferences are personal, and we understand that a scent may smell different to you than you expected. Because our products are personal-care items, we do not accept returns or exchanges due to fragrance preference or dissatisfaction.

    We encourage you to review the product descriptions and fragrance notes before ordering. If you have questions or need help choosing a scent, please email us at featheredwhimzy@gmail.com before placing your order.

    Thank you for understanding and supporting our small business!

  • Orders may be canceled before they ship. Once an order has shipped, it cannot be canceled while in transit. If you no longer want your order after it has shipped, please refer to our All Sales Are Final policy above.

  • Shipping charges are non-refundable except where required by law or otherwise applicable to an approved resolution.

  • If your order arrives damaged, defective, or you receive an incorrect item, please email featheredwhimzy@gmail.com promptly with your order number, a description of the issue, and photos of the item and shipping packaging when applicable.

    Please retain all original packaging, including the shipping box and packing materials, until we have reviewed the issue and provided further instructions.

    We'll review the information and determine an appropriate resolution.

Product Questions

  • Some of the colorants we use are more potent than others. If oils or residue are left in your tub or shower, the color may cling and give the appearance of a stain. Rest assured, it can be easily wiped away with a magic eraser or cleaning solvent —just clean as you would clean any soap scum.

    Please note, we are not responsible for any stains caused by pre-existing cracks, scratches, or unfinished areas in your tub or shower. As long as your tub or shower is properly sealed, our products should not cause any issues.