We offer a $5 flat-rate shipping fee for all orders within the United States. Orders over $50 automatically qualify for free U.S. shipping, with the exception of Alaska, Hawaii, and U.S. Territories. This ensures you either pay a consistent shipping fee or nothing at all, while allowing us to select the most efficient shipping method for your order.

Shipping options may include:

• Flat Rate Shipping: Fixed-rate shipping using USPS Flat Rate boxes.

• Priority Mail: Faster delivery based on weight and distance.

• Ground Advantage: Economical shipping for smaller, lighter packages.

• SpeeDee Delivery: Available for select regions, providing fast and reliable shipping.

• UPS: For larger or heavier packages requiring specialized delivery options.

Orders are prepared for shipment within 1–2 business days (Monday to Friday). Please note that delivery dates cannot be guaranteed, as our processing time is separate from carrier transit times. The estimated shipping time at checkout reflects only the carrier’s transit time.

If there are any delays in processing your order, we will notify you promptly.

• Our facility operates Monday to Friday.

• Expedited shipping is available upon special request and may incur an additional charge. Please contact us for details.

• All orders ship within the United States for a $5 flat-rate shipping fee.

• Orders over $50 automatically qualify for free U.S. shipping, with the exception of Alaska, Hawaii, and U.S. Territories.

• Once a package leaves our facility, we cannot adjust delivery times or carrier schedules.

Once your order is placed, we are unable to modify the shipping address. If our shipping software detects any issues with your address, we will contact you to verify the details.

However, please note that Feathered Whimzy cannot be held responsible for delivering packages to incorrectly entered addresses.

*Important: We kindly ask you to double-check and confirm all shipping information before submitting your order.

No, once your order is placed, the payment details are final and cannot be changed.

Once an order has been placed, we are unable to make any edits. If you wish to add items, you’re welcome to place a new order. Please note that we can only cancel orders that have not yet shipped. If you need to cancel an order, please email us to request cancellation.

Once your order is complete, you will receive a confirmation email or text (if you provided your email address and/or phone number at checkout) containing a link to track your package.

If your package is not moving or appears to be stuck in transit, please contact the specific postal service for more information once it has shipped.

Unfortunately, we are unable to modify any details regarding your order once it leaves our facility.

If you believe your package is lost, feel free to reach out to us at featheredwhimzy@gmail.com , and we’ll do our best to assist you.

If you have any concerns or if there has been a mistake with your order, please contact us via email at featheredwhimzy@gmail.com, and we will promptly address it. Thank you for your patience!

If you haven't received a confirmation email or text for your order, please check your spam or junk mail folder, as our email address (featheredwhimzy@gmail.com) may occasionally be filtered there. If you still cannot find your confirmation, don’t hesitate to contact us, and we’ll be happy to resend it.

*Important: To ensure you receive all important updates, please double-check that your email address and phone number are entered correctly before completing your checkout.

If your order arrives damaged, please email us at featheredwhimzy@gmail.com with photos of the shipping box and the contents inside. We kindly ask that you retain all original packaging, including the shipping box and packing materials, until we resolve the issue.